Experience & Education

Professional Experience

• Technology Consultant

  Jul 2026 — Present

  Independent Projects / B2G Solutions (Business-to-Government) · São Paulo, SP — Remote

  End-to-end software solution architecture and development focused on optimizing public sector processes (Healthcare and Procurement), from requirements gathering through prototyping and implementation.

  • Warehouse Management System (Public Health): leading fullstack application development (Java/Spring Boot, React, MySQL) for inventory traceability, addressing inaccurate reports and lost records across regional units.
  • Prenatal Care & Supplies Management: prototyping a web solution for organizing medical documentation and automating supply redistribution, aiming for greater transparency and faster communication between health clinics.
  • Procurement Automation: research and initial architecture of Python software for automating bids in public auctions, focused on speeding up participation and tender analysis.

• Technical Education Project Coordinator (IT)

  Feb 2026 — Present

  São Paulo State Department of Education · São Paulo, SP — Hybrid

  Technical leadership and management of active learning methodologies (Project Based Learning) for technology courses, acting as a facilitator across development, networking, and programming logic disciplines.

  • Technical Leadership & Code Review: mentoring young talent in building portfolios, teaching version control (Git/GitHub), coding best practices, and back-end project reviews.
  • Agile Project Management: standardizing schedules and curriculum integration, ensuring software developed across different technical courses flowed cohesively.
  • Data Analysis & Retention: monitoring student performance KPIs and applying retention strategies that reduced dropout rates in technology classes.
  • Documentation & Information Architecture: creating original technical materials to standardize technology teaching, translating complex concepts into accessible documentation.

• IT Infrastructure & Support Intern

  May 2025 — Feb 2026

  São Paulo Municipal Health Department · São Paulo, SP — On-site

  Supported the department's technology infrastructure, ensuring system availability and providing specialized technical support.

  • Infrastructure Operations: managed networks, Windows servers, and technology asset inventory, ensuring continuous operation across 300+ health units.
  • Troubleshooting (L1 & L2): resolved approximately 70 critical monthly tickets involving hardware failures, software issues, and network instability while maintaining strict SLAs.
  • Software Prototyping: developed internal management system prototypes to digitize and optimize manual workflows within the department.
  • Information Security: administered access and credentials in government systems, performing audits to ensure 100% compliance with institutional security standards.

• Technical Support & Data Analyst

  Feb 2024 — Jun 2024

  Concentrix · São Paulo, SP — On-site

  Technical support for telecommunications services with parallel work in data analysis to optimize customer service.

  • Python Automation: developed Python scripts to automate performance report generation and structuring, reducing manual data processing time.
  • Data Analysis (SQL/BI): extracted and modeled internet usage data through SQL and Power BI, generating insights that enabled plan adjustments and optimization for customers.
  • Problem Resolution: conducted advanced diagnostics on internet networks, restoring connectivity and improving customer satisfaction (CSAT) metrics.

• Server Administrator

  Jan 2021 — Dec 2021

  Independent Projects (Gaming) · São Paulo, SP — Remote

  Configuration, deployment, and maintenance of Java-based online game servers, focused on performance and user experience.

  • Java Optimization: managed memory allocation and integration of custom Java plugins/mods, ensuring high availability and eliminating performance bottlenecks (lag).
  • Infrastructure Automation: created Python scripts to automate configuration and deployment routines, drastically accelerating new server launch times.
  • International Support: provided trilingual/bilingual technical support to the player base, resolving bugs and documenting processes in English.

Education

• B.S. Computer Engineering

  São Paulo State Virtual University (UNIVESP) · Brazil · 2026 — 2031

  Coursework in algorithms, operating systems, computer networks, databases, and software engineering. Academic research participation and hands-on project development.

• Associate Degree in Systems Analysis and Development

  Mackenzie Presbyterian University · Brazil · 2023 — 2025

  Final project: water cistern management system for government cisterns, prioritizing consumption quality, quantity, automation, and management.

• Bootcamp

  Generation Brazil · Brazil · 2023

  3-month bootcamp (450 hours) focused on training qualified developers for the job market. Skills: C#, .NET Framework, JavaScript, SQL, ASP.NET, React.js, and version control.

Technical Profile